Terms & Conditions
1. Our Goods:
Tools N Tackle are suppliers of quality products at affordable prices to suit all budgets.
Tools N Tackle keep prices as competitive as possible.
Tools N Tackle seek at all times to accurately represent items for sale however packaging colours etc may vary from time to time.
Payments can be made via Paypal, Stripe, Debit/Credit Cards alternatively orders and payment can be made over the phone.
3. Returns Policy:
Tools N Tackle have a strict 7 working day returns policy.
This means that all unwanted items or returns are returned within 7 days of receipt. we will only accept returns in the same condition as they were sent, this means unworn, undamaged,(Unless the item arrived damaged).
Tools N Tackle suggest you return all items to the address below along with your name, postcode and order number (if possible). If you return your item without this information, it may take us longer to process your return.
Tools N Tackle extend this 7 working day period for purchases made in the month of December by a further 7 working days to allow for the busy postal period.
If you are outside of this 7 working day period, and your purchase was not made in December, Tools N Tackle may still accept the return in certain circumstances, please contact us via our Contact us page.
Please note: We will only accept returned items in the same condition as they were sent, this means unworn, unused, undamaged (unless the item arrived damaged) and with the labels still intact. Refunds can only be issued to the original method of payment.
4. Reasons for Returns:
Wrong Address – If you provide an address that is considered insufficient by the courier, your order maybe returned to Tools N Tackle, and you will be liable for any additional delivery costs once you have confirmed, an updated address.
Unclaimed – Orders that go unclaimed are returned to Tools N Tackle and you will be liable for any additional delivery costs.
Returned by Customer – Please contact us via our returns page before returning any products. Tools N Tackle do not refund orders for products that have been damaged by the buyer. Any size changes from original order, might be offered at your expense.
5. Currencies Supported:
Tools N Tackle are a UK based supplier that deal in GBP, Great Britain Pounds.
Any Transactions with international customers, will be conducted in GBP and subject to the currency conversion rates being implemented by our payment providers at the time of sale, and will be clearly displayed when completing transactions on the payment provider’s secure website.
6. Liability of Wholesalers, Suppliers or Courier Companies:
Outside of the reasons for product returns, stipulated above in items 3 and 4 of our returns policy, Tools N Tackle accept no liability for any loss, injury or damages, of any kind resulting from any negatives actions directly on the part of our Wholesalers, Suppliers or Couriers, and do not indemnify any such parties in any manner.
Tools N Tackle check and test our products in so far as is reasonably possible but will refer to third parties in the event of a dispute or legal action, that was not brought about by our own conduct. Tools N Tackle will of course be on hand to deal with customer queries and any complaints that arise from the retail process.