FAQ

Our average times from receiving orders to despatch is 24-48 hours.

On this basis most orders should be delivered within 5-7 working days, subject to availability.

However due to stock selling fast at busy periods, delivery times may be affected.

We will try to keep you informed as much as possible at these times.

Please Do not include Saturdays and Sundays as working days.

United Kingdom: 5-7 Days

If a delivery has not been received by the 8th day from order date, then please contact us via our contact form to report it missing.

All orders/deliveries are priced individually depending on weight and size.

All orders that exceed £75 or more will receive free delivery. Customer will be contacted prior to dispatch. 

However if you wish to pick up your order from our shop, then there would be no delivery cost.

All orders for pick up from our shop, must be collected within 5-7 days.

At present we only deliver to the United Kingdom only.

However if you require delivery outside of the UK, contact us for more information and shipping costs. We will do all we can to assist with your enquiry.

Should you need to return goods purchased from our website then you can do so by going to our Returns Page.

You can find out more about us and our shop by going to the About Page.

You can alternatively pop into our Shop. 11 Bridge Street, Newhaven, East Sussex, BN9 9PH

You can also give us a call on 01273 514829 or look on our facebook page.

Our store checkout and personal details pages are all defended by SSL.

SSL stands for Secure Socket Layer which protects sensitive data with encryption.

We take no chances and use PayPal Secure Checkout on this website.

With PayPal you are transferred to their own secure payment servers.

We never have access to your card information which is kept secret by our providers.

We employ strict stringent measures to prevent hackers gaining entry to our website.

There is no safer way for you to pay online so you can relax and enjoy our store.

ALTERNATIVELY

If you do not have a PayPal account or do not wish to pay on the internet.

Please do not hesitate to give us a call, where we can accept payment over the phone.

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